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Withdrawal & Refund Policy
Updated Oct. 2017
All withdrawal request must be made in writing via (email or letter) and include: Name of the program, reason for the withdrawal, participant's name and address.
There will be a $20 processing fee for all withdrawals.
When withdrawing from a program, Refund requests must be made at least 5 business days prior to the start of the program in order to receive a refund.
If the request for withdrawal is less then 5 days prior to the start of a program then you will receive a credit to your account and no refund will be given.
The day of or After the start of a program there will be no refunds or credits given.
If a program is cancelled by the Recreation Dept, a full refund will be issued and no fee will be charged.
Refund checks take approximately 2-3 weeks to reach you via mail. Note: payments made by credit card are also refunded by check.
There are no refunds for activities that require supplies, a uniform or jersey after it is ordered.
Refunds for extenuating circumstances will be determined on a case by case basis.
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